Frequently Asked Questions

  • How do I know your doing the website right when I don't understand the technologies myself?

    This is a very good question. However there is no great answer. You go to a Doctor or Mechanic because they are professionals in that field and you trust they are doing their job rite. It is the same for web developement except in this case you get to play around with and inspect the product prior to completion.

  • Will there be a return on my website investment?

    This is a definate YES! Your website works for you in more ways than one. First and foremost it gives you a presence on the Internet. Joe client may never hear your radio ad or drive past your store but when he's googling around during his lunch break and comes across your website; you just got a customer you'd never have without your website. On top of random discovery, your website will be part of the search engines so people can search you out. If your website is a store it will definately provide a return for you in the mode of direct cash. Perhaps selling advertising on your website is the way you want to go. There are many ways, direct and indirect that your website will help you recoupe and profit from your investment.

  • Why are there such huge differences in the web development quotations I am receiving?

    This is due to there being not only so many different ways to achieve the same result, but also different busiensses have different overhead and costs. I may pay one designer where another business may pay 4 for the same project. Some businesses buy expensive software they have to recoupe the cost on where as our developers are skilled in the language and don't need them. There are many legitimate reasons web quotes come back vastly different. It is our job to provide you with the greatest product you can get in your price bracket. It's your job to be thrilled with getting a top shelf solution at a bargain!

  • Why are there so many different web solutions for the same project?

    Computers as well as the Internet did not spring up in one lab or one company. Millions of people have contributed to the creation of these things and so there are many technologies. There are many computer languages and tools built on those languages. You have your freely supported technology's like PHP and RUBY-RAILS which are developed by people donating their time. You have the opposite end of the spectrum with ASP and ASP.Net which Microsoft has spent billions of dollars paying professionals to develope. There is no perfect tool or computer language, just the one that's perfect for your need.

  • Will I be in the search engines?

    Yes. All of our developement packages include an initial search engine seeding into the major search engines. Our sites are search engine friendly and after your site is crawled by the respective engine you will be searchable in that system.

  • What is search engine optimisation?

    Search Engine Optimization or S.E.O. is the process by which the wording of your content and the attributes of the code that comprise your website are modified in such a way that your website scores higher for certain search keywords and phrases yielding higher rank in the search engine lists.

  • What is the best solution for the search engines?

    There are two ways to appear in the search engines. The first is called Organic Search Results, this is where your website is scored based on the content and coding of the website. You can not buy your way into these rankings short of paying a professional to SEO your site. When people search out something important like best doctor for cancer they will rely on the Organic results because they know the sites holding those rankings are there because they should be and not that they paid to be. The second type of listing is PayPerClick. This is where you allocate so many dollars twoard your online marketing campaign and we bid on search keywords for you. Your website will be found faster this way but it is not a viable option for every time of website and there is an extra cost incurred by the search engine.

  • What are the running costs, and why do they vary so much?

    The cost of hosting your solution varies so much depending on what your solution is. For example, it takes a trivial amount of processing power to host a static html webpage versus the need for a dedicated server to run a database driven enterprise application. Depending on the load you put on the webservers the cost to provide that kind of hardware is rolled into your hosting fee. There are also software fees associated sometimes. If you need a propriatary server solution there may be licensing fees involved. This is seperate also from traffic. All of our hosting packages come with an enourmous amount of bandwidth allocation. However there are sometimes when you need more. We always make this available to you but it costs a little more as we have to pay a little more to provide it to you.

  • Will the web design, images, animations and content be optimised for the web?

    Yes. Every aspect of your web solution is designed for optimimum viewing. It does not benefit you to have a website that no one waits for to load. We take every step to optimize your solution so it loads in the fastest amount of time possible.

  • Is the web site hosting fast, secure and reliable, and are the statistics concise?

    Yes. Our server farm is secured in an envirment safe, locked down Network Operation Center. The machines are protected by fire suppression as well as backup generators and digital locks. The server software itself is regularly updated and maintained. No machine is ever put under too much load that it slows down other customers websites. We offer statics with your web solution that are easily readable and full of all the information you could ever want to know about the traffic coming to your site.

  • Will the website be viewable by all internet web browsers?

    Yes. We design all our web solutions to be W3C compliant and browsable by all the major web browsers today. We can not garauntee it will work on your son's made-it-myself web browser but being a W3C compliant website it will render fine in all major browsers.

  • Will the website be viewable in all monitor resolutions?

    Yes. Your solution will be designed to scale from the most common resolutions in action today, as well as be zoomable. For the need to display on cell phones and mobile devices we also offer that option.

  • Is the website future proofed if you wish to expand or add new web applications?

    Yes. All our solutions are built with unrestrictive technologies that will not die out in this decade or the next. On top of that we typically design the same project modular so it can be expanded and upgraded in the future with ease as we know you will be so happy with your solutions you'll come back for me. We credit the extra hours of developement for standards and organisation since it is our policy to build sites upgradable and not the standard. On large scale solutions however that may require an extra 50 man hours we will offer your the choice.

  • Is the web site built to be search engine SEO friendly?

    Yes. All our solutions are built Search Engine Friendly. This benefits you the customer more, as well it benefits us more by having a list of happy customers with profitable websites.

  • Does the web company offer continued support after the project?

    Yes. We like to treat each customer as a friend that chose us because they know and trust us, and not just an accountID. On that note when a friend calls up with a simple question we don't bill them hours we lend a hand, with in reason. However, our solutions are garaunteed to contract term for design and developement errors and we will correct them free of charge within term.